Qualities of a Top Integrator

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Well Defined Proposal/Scope

A well defined project proposal is a key component of a successful relationship with your industrial automation integrator. A clear definition of what a project will include can go a long way in helping to reach the desired objective. Spending the time upfront to make sure you and your integrator fully understand the projects scope can prevent frustration, unexpected costs and sometimes insurmountable obstacles later on. A good industrial automation integrator will provide a clear, concise proposal that leaves no room for questions. In addition not only will they clarify what is included but more importantly what is not.

Authorized Systems Integrator

A good industrial automation integrator is a master of picking the right parts for the job. Therefore a good industrial automation integrator will be authorized by the manufacturer to integrate their product into your control system. When an integrator is authorized by the manufacturer they are given resources and support that normal consumer does not have access to. This gives them insight and a strategic advantage when it comes to designing a custom automation system that provides the customer with a competitive edge. Assuring you the customer the best possible automation solution.

UL Certified Panel Shop

A quality integrator will always have an Underwriter Laboratories Certification. The UL Certification ensures that an integrator has met all safety and proficiency requirements set forward by the UL standards. This translates into safer, more reliable control panels  that are backed by the UL seal of approval. A UL Certification is recognized worldwide as a symbol of professionalism and quality. As a potential customer make sure that your industrial automation integrator has the correct UL Panel Shop certifications.

24/7  Support

Quality industrial automation integrators should be able  to stand behind the systems they build. In addition an integrator confident in their abilities should be able to provide support for 3rd party systems as well.  A plant breakdown is never planned, but if you do find your self in need of support a quality integrator is priceless..  If your integrator is not providing you with comprehensive support for both their systems and 3rd party systems, this could be a red flag.

This material has been provided by ICAD in order to inform and educate. Over the last 15 years ICAD has acquired invaluable experience and a reputation  of excellence. If you have any questions or concerns please feel free to contact us at your convenience.

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